Taking Care of Our Cakes
When carrying your cake out of the store, please be sure to carry the box from the bottom and keep it level. This will prevent the cake from being damaged by the sides of the box.
Transport your cake in the flattest area of your car, like on the seat floor. Make sure it won’t slide or tilt, as this may cause layers to shift and decor to fall off. Cakes can be quite fragile, so drive slowly and no sudden stops. If your cake is damaged in transit, we cannot replace it, but we may be able to repair the damage if it is not too extensive.
Our cakes use REAL ingredients that are sensitive to heat and moisture. Keep your cake refrigerated (or at least in a very cool place) until about 20-30 minutes before serving; depending on the size, you might need longer to bring it to room temperature. We don’t recommend freezing our cakes prior to serving, and do not let them sit out for longer than 2 hours.
Keep any leftovers in an airtight container in your refrigerator for up to 7 days. You may freeze leftovers if you wrap them in parchment paper, followed by an outer layer of plastic wrap, and then placed in an airtight container for up to 3 months.